This guide explains how to assign a seating plan to events (within the framework of the Infomaniak ticketing system).

Preamble

• The seating plan allows participants to select their seats via an interactive interface.
• This feature allows them to precisely visualize the location of their seats in relation to the stage or field before finalizing their reservation.

Request a seating plan

To use a seating plan for an event of your choice, you need to create the seating plan and assign it to the customer account associated with the ticketing system.

To do this, please contact Infomaniak support and send the following information:

1. The name of the venue or room.
2. The address of the venue or room.
3. A file with the seating plan (pdf, excel, csv, etc. format) with the row and seat numbers.
4. The account on which the ticketing system is located.

The seating plan will be created and assigned to your Infomaniak account.

Price

The assignment of the seating plan costs CHF / EUR 200.-. The invoice will be sent to the address indicated on the Infomaniak account.

Link a seating plan to an event

Once the seating plan is created and assigned to your account, you need to select it on the event where you want to use it.

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system concerned by the event.
3. Click on Programming in the left sidebar menu.
4. Click on Events in the left sidebar menu.
5. Create an event or go to an existing event and click on Manage and Modify to find the venue menu.
6. Choose the desired room layout:
   

Refer to this other guide to configure the room layout once it has been activated.